> ## Documentation Index
> Fetch the complete documentation index at: https://botpress-charmenta-pr-711.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitor performance

You can monitor your agent's performance in the **<Icon icon="chart-spline" /> Monitor** section of your agent's menu. Here's a breakdown of each sub-section:

## Conversations

You can view a list of all your agent's conversations in the **Conversations** sub-section. Just select any conversation to view its details:

<Frame>
  <img alt="Conversation" className="block dark:hidden" src="https://mintcdn.com/botpress-charmenta-pr-711/p-qn1ZtboAi0FKQN/get-started/manage-your-agent/assets/conversation.png?fit=max&auto=format&n=p-qn1ZtboAi0FKQN&q=85&s=958d1b8bca988a9866d7591cb92a0c63" width="1536" height="588" data-path="get-started/manage-your-agent/assets/conversation.png" />

  <img alt="Conversation" className="hidden dark:block" src="https://mintcdn.com/botpress-charmenta-pr-711/p-qn1ZtboAi0FKQN/get-started/manage-your-agent/assets/conversation-dark.png?fit=max&auto=format&n=p-qn1ZtboAi0FKQN&q=85&s=b6d33f2d0bd8b81640ff68916f346048" width="1536" height="588" data-path="get-started/manage-your-agent/assets/conversation-dark.png" />
</Frame>

In this menu, you can access:

* The conversation's participants
* Its conversation ID
* Which integration it occurred on
* Its start date and last activity
* Its current status
* Any tags associated with it

### Message data

You can select any message in the conversation to get a detailed JSON representation of all its associated data:

<Frame>
  <img alt="Message JSON data" className="block dark:hidden" src="https://mintcdn.com/botpress-charmenta-pr-711/p-qn1ZtboAi0FKQN/get-started/manage-your-agent/assets/message-json-data.png?fit=max&auto=format&n=p-qn1ZtboAi0FKQN&q=85&s=a1a28aa86a6619371c02c261d549491f" width="1228" height="788" data-path="get-started/manage-your-agent/assets/message-json-data.png" />

  <img alt="Message JSON data" className="hidden dark:block" src="https://mintcdn.com/botpress-charmenta-pr-711/p-qn1ZtboAi0FKQN/get-started/manage-your-agent/assets/message-json-data-dark.png?fit=max&auto=format&n=p-qn1ZtboAi0FKQN&q=85&s=349c6a0a387f6ca62a95b43dfdf4fb29" width="1228" height="788" data-path="get-started/manage-your-agent/assets/message-json-data-dark.png" />
</Frame>

### AI insights {<Badge color="orange">BETA</Badge>}

Select **<Icon icon="sparkles" /> Enable AI** to enable sentiment analysis and AI summaries for incoming conversations:

<Frame>
  <img alt="AI insights" className="block dark:hidden" src="https://mintcdn.com/botpress-charmenta-pr-711/p-qn1ZtboAi0FKQN/get-started/manage-your-agent/assets/ai-insights.png?fit=max&auto=format&n=p-qn1ZtboAi0FKQN&q=85&s=77908c543523adead092a5caafb15975" width="1540" height="948" data-path="get-started/manage-your-agent/assets/ai-insights.png" />

  <img alt="AI insights" className="hidden dark:block" src="https://mintcdn.com/botpress-charmenta-pr-711/p-qn1ZtboAi0FKQN/get-started/manage-your-agent/assets/ai-insights-dark.png?fit=max&auto=format&n=p-qn1ZtboAi0FKQN&q=85&s=fe2f31cef424417e8178c02e5a980154" width="1540" height="948" data-path="get-started/manage-your-agent/assets/ai-insights-dark.png" />
</Frame>

***

## Users

You can view all your agent's unique users in the **Users** sub-section. Select any user ID to open [conversations](#conversations), [events](/get-started/manage-your-agent/inspect#events), or [logs](/get-started/manage-your-agent/inspect#logs) associated with that user.

## Analytics

You can view detailed analytics about your agent's performance in the **Analytics** sub-section:

<Frame>
  <img alt="Analytics" className="block dark:hidden" src="https://mintcdn.com/botpress-charmenta-pr-711/p-qn1ZtboAi0FKQN/get-started/manage-your-agent/assets/analytics.png?fit=max&auto=format&n=p-qn1ZtboAi0FKQN&q=85&s=c5795831868bebd3504cb246d6dd80ca" width="3082" height="1422" data-path="get-started/manage-your-agent/assets/analytics.png" />

  <img alt="Analytics" className="hidden dark:block" src="https://mintcdn.com/botpress-charmenta-pr-711/p-qn1ZtboAi0FKQN/get-started/manage-your-agent/assets/analytics-dark.png?fit=max&auto=format&n=p-qn1ZtboAi0FKQN&q=85&s=ef984649e673049bce5a3e757db42423" width="3082" height="1422" data-path="get-started/manage-your-agent/assets/analytics-dark.png" />
</Frame>

For any tile, you can:

* Select the current range <Icon icon="calendar" /> to modify it
* Select **Edit Source** <Icon icon="chart-column" /> to change which data the tile displays
* Select <Icon icon="ellipsis-vertical" /> to access additional options:
  * **Show/Hide Legend**
  * **Type**
  * **Duplicate**
  * **Delete**
